- Jackpot City’s online casino is powered by Microgaming software
- Over 500 games in total, including over 450 slots
- Great live casino feature
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Jackpot City Casino Review
Payout Speed: | 1-24 Days |
Max Jackpot: | Unlisted |
Banking Options: | Visa, MasterCard, Electron, Citadel, eCheck, ecoPayz, Entropay, iDebit, Paysafecard, InstantEFT, Instadebit, Interac |
Customer Support: | Live Chat, Email, Telephone |
Owner/Operator: | CityViews Group |
Licensed By: | Malta Gaming Authority |
About Jackpot City
Jackpot City Casino has been providing the exciting world of online gambling to Canadian players and the rest of the world since 1998. These online casino veterans have so much to offer from their wide selection of games like blackjack, poker, and slots to seamless banking options. They offer Canadian players 24/7 customer support, a mobile experience like no other, and so much more to create an exceptional gaming experience for everyone. Be sure to read our entire online casino review to know why you should play at Jackpot City Casino.
Hits | Misses |
✔️ Widest variety of banking options | ❌ No Bitcoin |
✔️ 24/7 Customer Support | |
✔️ Exclusive VIP Program |
Is Jackpot City Safe?
Jackpot City Casino is regulated and licensed by the Malta Gaming Authority and Kahnawake Gaming Commission, which both have stringent gambling criteria. You can rest assured that your details are in good hands and will not be shared with third parties. This online casino is endorsed for fairness and safety by eCOGRA, one of the world’s most trusted casino regulators.
Jackpot City Casino Bonuses and Promotions
Bonuses and promotional offers are a regular feature at Jackpot City Casino, offering a lovely online gambling experience for players from all walks of life. Keeping yourself updated would be smart to ensure that you do not miss out on these incredible offers. One way to do this is subscribing to the casino’s newsletter.
Welcome Bonus
Only new Canadian players at Jackpot City are able to take advantage of their awesome welcome bonus of up to $1600. Upon successful sign up, players will be able to claim the bonus over their first four deposits. And the easiest part? No code required. Let us break it down for you:
Deposit #1: 100% Match Up To $400
Deposit #2: 100% Match Up To $400
Deposit #3: 100% Match Up To $400
Deposit #4: 100% Match Up To $400
The minimum deposit to qualify for each bonus is $10, with a wagering requirement of 70x. This bonus structure is different from what it used to be, but allows players to get the most out of their welcome bonus. Remember, players must take advantage of this within the first 7 days of signing up.
Jackpot City Casino’s VIP Program
Playing frequently will obviously reap its VIP rewards. The Jackpot City Casino Loyalty Program offers Canadian players a host of marvelous benefits. You receive Loyalty Points for each cash bet, which means the more you play, the more you win and earn. However, that means you do not earn points for bonus plays. With these Loyalty Points, you can move up through the different levels of the Loyalty Program. For example, you start off at the Blue Level, which means you have between 0 and 999 points. There are six levels: Blue, Bronze, Silver, Gold, Platinum and Diamond. You need 60,000 or more Loyalty Points to reach the Diamond Level, and you can redeem these points for cash, or you can enter draws for vacations, cars, and much more.
Remember, Every time you make a deposit, Jackpot City casino rewards you with Loyalty Points right from the very first deposit. The points can be converted into cash back once you have accumulated enough.
Match Promotions
You can look forward to match bonuses based on your playing activity. What Jackpot City will do is send you regular weekday and weekend personalized emails containing these match bonuses. The bonuses you receive will be based on your playing activity, so the more you play, the better the bonus offers will be.
Game Contribution Rates
Game |
Contribution Rate |
All Slots (Excluding NetEnt & Progressive Jackpots), Keno, Scratch Cards | 100% |
NetEnt Slots | 50% |
Table Poker, Roulette, Video Poker, Blackjack, Casino War | 8% |
Classic Blackjack, All Aces, All Jacks or Better | 2% |
Baccarat, Craps, Red Dog, Sic Bo, Progressive Jackpots | 0% |
Mobile Gaming
Jackpot City has put a ton of work into their mobile casino, and it shows. They offer the latest mobile technology to ensure Canadian players of all skill levels will be able to play for free or real money whenever, and wherever. And when it comes to how you want to play, they give options. Whether you’re playing on your phone, tablet, or have an Android or iOS, they have something for you. Players receive the same safe and secure Jackpot City experience through their mobile app or web browser, as they do on their desktop.
And don’t worry, all the same great games will be available to you through your mobile device.
Casino Games at Jackpot City Casino
If you have been gambling online for a while now, you will know that when the name Microgaming is mentioned, online quality can be expected. Jackpot City is powered by this online gaming giant, and what you will experience is high-end technology. But that’s not all, Jackpot City also has software from the likes of Evolution Gaming, a leader of the live casino game industry. Their game selection has over 400 casino games, including over 300 online slots games. Some of their slot games have scooped up awards for their graphics and animations that bring a ‘real-world’ feel to life!
Games that can be expected include blackjack, video poker, and roulette. Here are some playable games powered by Microgaming from each game type.
Video Poker
- Aces and Faces Poker
- Deuces Wild Poker
- Double Double Bonus Poker
Blackjack
- Blackjack Bonanza
- Atlantic City Blackjack
- Classic Blackjack
- European Blackjack
- Double Exposure Blackjack
Roulette
- American Roulette
- French Roulette
- Premier Roulette Diamond Edition
- Multi Wheel European Roulette Gold
Live Dealer Gaming
One of the most exciting aspects of Jackpot City is the live dealer option. Online casinos can sometimes be isolating, but live dealer gaming allows you to play and interact with a dealer and other players around Canada in real time. Blackjack, roulette and baccarat are all games that are provided by Evolution Gaming and that can be played live. If you’re interested in looking back on your previous games, they have an account history option too.
Tournaments
Gaming tournaments are one of the most fun and exciting aspects of this casino. They are known for hosting many types. Blackjack, poker and slots are just a few of the online casino games you can play in a tournament format. Of course, like any tournament, there is a small buy-in or entry fee. This is on top of the casino credits you will need to play the game. All you need to do is keep an eye on the tournament section of the site to know when and what to play in order to get started! It’s that easy.
Sign Up For An Account Quickly At Jackpot City
Banking Options at Jackpot City Casino
Jackpot City Casino banking options are handled via trusted providers that use the latest SSL encryption technology. There are several trusted banking options offered by Jackpot City. These banking options are popular for offering sleek deposit and withdrawal processes. Again, another trait that takes the burden off your shoulders. Remember, some of these options are region-specific, so make sure you use an option that works for your country. Here are just a few:
Product | Payment | Deposit? | Withdrawal? |
---|---|---|---|
VISA | Credit Card | Yes | Yes |
Mastercard | Credit Card | Yes | Yes |
VISA Electron | Debit Card | Yes | Yes |
Instant Banking | Bank Transfer | Yes | No |
eCheck | Bank Transfer | Yes | Yes |
ecoPayz | Web Wallet | Yes | Yes |
EntroPay | Prepaid Card | Yes | Yes |
iDebit | Bank Transfer | Yes | Yes |
paysafecard | Prepaid Voucher | Yes | No |
Instant EFT | Bank Transfer | No | Yes |
INSTADEBIT | Web Wallet | Yes | Yes |
Customer Support at Jackpot City Casino
Every online casino in Canada should know that customer service is a vital part of online gambling. GambleGum.com reviewers pay close attention to such details, so you can have a smooth gaming experience. Jackpot City has various ways you can reach their customer service team at any time of the day:
- Live Chat: Available on site
- Email:
- Telephone: 1-800-768-1946
Overview of Jackpot City Casino
Jackpot City Casino offers what most competitors fall short on: hassle-free online gambling that pays out fast, in real Canadian Dollars. They are dedicated to providing players an unforgettable experience through bonuses, customer support and game selection. This is what keeps players, and our team here at Maple coming back for more. What more can an avid player ask for?
Jackpot City FAQs
Yes. Jackpot city is safe for players in every way. By offering a wide array of banking options, and 24/7 customer support, players can know that themselves, and their money is safe. Jackpot city is also regulated my Malta Gaming Authority and eCOGRA, two organizations who only endorse the best of the best when it comes to online casinos.
This is entirely dependent on the banking method you choose to use in the first place. There is a mandatory processing period of 24 hours after you submit your withdrawal request, but after that, a withdrawal should not take more than a couple of days to be deposited into your account. If you are finding that your withdrawal is taking an overly long amount of time, get in contact with Jackpot City’s customer service, who will surely be able to help you out when it comes to any banking issues players may have.
Similar to making a deposit on Jackpot City, players need to head to the “banking” section to make a withdrawal. After clicking the “Withdrawal” option, follow the prompts and enter the amount in which you would like to withdrawal from your account. Keep in mind that your deposit method of choice is what will be used for your withdrawal method also. Ensure your details are correct. Once they are, confirm the withdrawal. Processing time varies.
When you enter the Jackpot City casino website, there are multiple options in the top right hand of your screen. In between “Register” and “Help” you will see a “Login” button. All you need to do to login is click that button and then fill in your account details like username and password. We recommend hitting the “remember me” check box so you don’t have to enter your information every single time you would like to play.
Once your signed into your Jackpot City account, head to the “Banking” tab. Within this section you will be able to make your deposit by clicking “Deposit”. Choose whichever banking method suits your needs and fill in the required information, including your deposit amount. Be sure to double check that all your information is correct, and when it is, confirm your transfer. It should never take more than a couple moments for your deposited funds to show up in your account.
No, you do not. Some online casinos require players to have different accounts for different devices, but Jackpot City is not one of them. They thrive on providing their players with a seamless experience no matter what device they are choosing to play from. This starts with allowing players to use a singular account on them all. Try Jackpot City on mobile, you will not be disappointed.
Also called play-through requirements, these let players know how many times they have to bet their bonus amount before they can cash out. If a bonus of $100 has a 40x wagering requirement, players will need to bet $4000 before they can withdraw the $100. These will all depend on the site and the bonus terms and conditions. Always be sure to read the fine print.